Answers every call 24/7, no voicemail
Configured around your approved workflow, with a human handoff when needed.
AI Receptionist
Bailey
Picks up on the first ring. Every ring. Every caller.
QUICK ANSWER
What does Bailey do?
Bailey answers every call on the first ring, 24/7. She qualifies the caller, books the job on your calendar, logs everything in your CRM, and hands off to your team whenever a caller asks for a person. Bailey works 24/7 as part of BOLT's Capture stage.
Meet Bailey
Meet Bailey
Bailey is the front desk that never takes a lunch break. She learns your services, service area, hours, and booking rules, then answers like a trained member of your team. When a call needs a human, she transfers it or sends your team a summary right away.
The leak Bailey fixes
A customer calls while the team is busy or the office is closed. Without an answer, the job can go elsewhere before you even see the message.
A typical day
A day with Bailey
7:02 AM
Answers a no-heat call before the office opens and books the first slot.
12:15 PM
Picks up three calls at once while your crew is at lunch.
3:40 PM
Screens a sales call and takes a message.
9:47 PM
Triages an after-hours leak and alerts your on-call tech.
Sample conversation
How Bailey sounds
Bailey
Sample conversationCaller
Hi, my water heater is leaking.
Bailey
Sorry to hear that. Is water pooling on the floor right now?
Caller
A little, yes.
Bailey
Got it. I have a tech free at 8 AM tomorrow, or I can alert our on-call team now. Which works better?
Capabilities
What Bailey handles
Books appointments live on your calendar
Configured around your approved workflow, with a human handoff when needed.
Routes urgent calls and emergencies to the right person
Configured around your approved workflow, with a human handoff when needed.
Checks the caller’s need, urgency and service area
Configured around your approved workflow, with a human handoff when needed.
Logs the conversation and contact details in the CRM
Configured around your approved workflow, with a human handoff when needed.
Setup
Getting Bailey started
01
Your services, service area, and hours
02
Your booking rules and calendar access
03
Who gets transfers and urgent alerts
That is all we need from you. Our team builds the rest.
Guardrails
Clear limits, every time
- No medical, legal, or safety advice
- Never goes outside your approved script
- Not a replacement for emergency services, and hands off whenever a caller asks for a person
Industry modes
The same teammate. Your way of working.
Home services
Emergency triage follows your approved instructions and routes urgent service requests to on-call staff. Bailey does not replace emergency services.
Med spas and clinics
Answers approved intake and booking questions, then offers a consultation time. Clinical questions and medical advice go to your qualified team.
Handoffs
The next step is already connected.
Industry research
Why this job matters.
Industry research
60%
of small-business customers prefer to call when they are ready to book
Industry research
28%
of calls went unanswered in CallRail’s cited data
Client results
See the system at work.
Client results · Home Services
Home Services Company
Anonymous client story
The challenge
The phone kept ringing after the office closed. Weekend inquiries slipped away, and peak-season replies came too late.
The fix
Bailey answers every call and routes emergencies to on-call staff. Maggie starts website conversations, and BOLT logs every call in the CRM.
The office gets its evenings back. Customers still get an answer.
35%
more booked jobs
15+ hours
of manual work saved per week
52%
increase in customer satisfaction
Good questions
What do owners ask about Bailey?
Call Bailey and decide for yourself. She sounds natural and tells callers she is an AI assistant when asked.
Yes, to any number or team you choose.
Each one is logged in your CRM with a summary and next step.
Put Bailey to work in your business.
Book a free 30-minute demo. We will map your lead flow and show you the fix.