Texts clients when the tech is on the way, with live ETAs
Configured around your approved workflow, with a human handoff when needed.
Field and Team Ops
Dash
"Where's my tech?" Answered before anyone asks.
QUICK ANSWER
What does Dash do?
Dash sends customers on-the-way texts and schedule updates and keeps your team in sync, so "Where's my tech?" gets answered before anyone asks. As part of the Close stage, Dash works 24/7 inside BOLT, follows your approved rules, and hands the conversation to your team whenever a person is needed.
Meet Dash
Meet Dash
One schedule change creates a string of calls and texts. Dash sends the same clear update to the customer and the team at once.
The leak Dash fixes
A schedule change creates a string of calls, texts and questions. Customers and the team need the same clear update.
A typical day
A day with Dash
7:45 AM
Sends the day's job details to each tech.
10:10 AM
Texts a customer that the tech is 20 minutes out.
1:30 PM
Notifies customers of a delay.
4:50 PM
Confirms tomorrow's first jobs.
Sample conversation
How Dash sounds
Dash
Sample conversationDash
Hi Alex, your tech Marco is on the way and should arrive around 10:30 AM.
Alex
Can he call when he's close?
Dash
I'll let Marco know.
Capabilities
What Dash handles
Sends your team a daily job digest
Configured around your approved workflow, with a human handoff when needed.
Reassigns appointments when schedules change
Configured around your approved workflow, with a human handoff when needed.
Keeps schedule changes connected to customer records
Configured around your approved workflow, with a human handoff when needed.
Flags coordination issues for your team
Configured around your approved workflow, with a human handoff when needed.
Setup
Getting Dash started
01
Your scheduling or dispatch tool
02
Tech contact info
03
Update templates
That is all we need from you. Our team builds the rest.
Guardrails
Clear limits, every time
- Shares only approved job details
- Flags schedule conflicts to your team
- Never reassigns jobs on its own
Handoffs
The next step is already connected.
Good questions
What do owners ask about Dash?
No, Dash keeps everyone updated.
Yes, replies go to your team.
We connect to common scheduling tools.
Put Dash to work in your business.
Book a free 30-minute demo. We will map your lead flow and show you the fix.