Checks in on VIP clients and celebrates milestones
Configured around your approved workflow, with a human handoff when needed.
Client Care and Upsell
Gus
Spots unhappy clients early. Spots upsell moments too.
QUICK ANSWER
What does Gus do?
Gus checks in with customers after service, spots unhappy clients early, and flags upsell moments for your team. As part of the Close stage, Gus works 24/7 inside BOLT, follows your approved rules, and hands the conversation to your team whenever a person is needed.
Meet Gus
Meet Gus
Small frustrations go unnoticed until a customer leaves. Gus checks in at the right times so your team fixes problems early and spots chances to help more.
The leak Gus fixes
Small frustrations go unnoticed until a customer stops returning. Consistent check-ins help your team see what needs attention.
A typical day
A day with Gus
9:30 AM
Sends 30-day check-ins.
12:00 PM
Flags a customer reporting an issue.
2:30 PM
Notes interest in a maintenance plan.
4:40 PM
Sends a renewal reminder.
Sample conversation
How Gus sounds
Gus
Sample conversationGus
Hi Riley, how's the new system running after a month?
Riley
Good, but the upstairs is warm.
Gus
Thanks for telling us. I've asked our team to call you today.
Capabilities
What Gus handles
Follows up after every service
Configured around your approved workflow, with a human handoff when needed.
Suggests upgrades at the right moment
Configured around your approved workflow, with a human handoff when needed.
Flags customer replies that need personal care
Configured around your approved workflow, with a human handoff when needed.
Keeps client follow-up history in the CRM
Configured around your approved workflow, with a human handoff when needed.
Setup
Getting Gus started
01
Check-in timing
02
Upsell offers or plans you approve
03
Who handles care issues
That is all we need from you. Our team builds the rest.
Guardrails
Clear limits, every time
- Never makes promises or discounts
- Sends issues to your team right away
- Offers only approved upgrades
Handoffs
The next step is already connected.
Good questions
What do owners ask about Gus?
Gus checks in and routes issues, and your team resolves them.
He flags interest and shares approved offers.
On your schedule.
Put Gus to work in your business.
Book a free 30-minute demo. We will map your lead flow and show you the fix.